top of page
FAQ'S
HOME ≫ ​FAQ'S
-
What is EcoFusion Home & Garden?EcoFusion Home & Garden is an online retailer specializing in eco-friendly products for the home, garden, electronics, pets, and lighting. Our mission is to provide high-quality, sustainable products that enable individuals to live a more environmentally conscious lifestyle.
-
What types of products do you offer?Our product range includes a diverse selection of eco-friendly solutions across four main categories: Home and Furniture, Garden, Electronics, Pets, and Lighting. From sustainable furniture and decor for the home to eco-friendly gardening tools and pet accessories, we've got you covered.
-
Why choose EcoFusion Home & Garden?At EcoFusion Home & Garden, we prioritize sustainability and transparency. We only partner with suppliers who share our commitment to environmental responsibility, and we strive to maintain competitive pricing without compromising on quality.
-
How do I place an order?You can place an order on our website by adding products to your cart and completing the checkout process. For assistance, please contact our customer service team.
-
What is your shipping policy?We offer free standard shipping on all orders exceeding $50. For orders under $120, there is a flat rate shipping fee of $5. We aim to dispatch orders within 24-48 hours and typically take 3-7 business days to arrive.
-
Can I return or exchange an item?Yes, we accept returns and exchanges within 30 days of delivery. Please contact our customer service team for more information on our return and exchange policy.
-
How do you ensure the sustainability of your operations?We prioritize sustainability through eco-friendly packaging, energy-efficient practices, and environmentally responsible office policies. We also partner with environmentally responsible suppliers and manufacturers.
-
Do you donate to environmental causes?Yes, we donate a portion of our profits to environmental charities and organizations working towards conservation efforts and environmental protection.
-
Can I get involved in sustainability initiatives with EcoFusion Home & Garden?es! We engage with our community through social media, blog posts, podcasts, and loyalty programs. You can also participate in our recycling program to make a positive impact on the environment.
-
How do I create an account on your website?Simply click on the "Create Account" button on our website and complete the registration form. You'll receive an email confirmation once your account is created.
-
What payment methods do you accept?We accept all major credit cards (Visa, Mastercard, Amex), as well as PayPal and Apple Pay.
-
Is my personal information secure on your website?Absolutely! Our website uses SSL encryption to ensure that all transactions are secure and protected.
bottom of page